Custom software and AI agents, built for your work.

Sansaa designs, builds and manages software and AI agents for teams with complex, high-volume work, in any industry. Our deepest experience is in healthcare.

VanaaCred · illustration with demo data

Beyond healthcare

Whatever your industry, built to fit.

We don't only build for healthcare. If your team runs on spreadsheets, manual checks or software that doesn't fit how you work, we build what you need and run it for you.

01

Internal tools and portals

Admin panels, team workspaces and client portals built around how your team already works.

02

AI agents

Agents that read documents, sort requests and draft replies, and pass anything unclear to a person.

03

Workflow automation

Assignments, approvals, follow-ups and reminders that run without anyone chasing them.

04

Document processing

Data pulled out of forms, PDFs and emails, checked, and put where it belongs.

05

Reporting and dashboards

Reports from your own data that update themselves, so nobody builds them by hand each week.

06

Integrations

Connections between the systems you already use, so nobody re-enters the same data twice.

If the work is high-volume and rules-heavy, the industry doesn't matter. Tell us what you need built.

Start a custom project →
Our specialty

Healthcare is where we've gone deepest.

Our software runs the credentialing and billing operations at Vanaa RCM.

950,000+Claims processed
4M+Credentialing and payer enrollments completed
30%Faster credentialing
95%+First-pass claim rate

Figures published by Vanaa RCM

Four systems we built and run.

Each one was built around a client's workflow and is hosted and managed by us.

  1. VanaaCredCredentialing and enrollment

    Tracks provider applications and payer enrollments, runs primary source checks, and shows how long each application is likely to take.

    Covers
    Applications, payer enrollment, follow-ups, reporting
    Checks
    DEA, SAM, OIG, National Student Clearinghouse, state boards
    For
    Credentialing teams and the groups they serve
  2. Coding AgentAI-assisted medical coding

    Suggests codes from clinical notes and shows the supporting text for each one. Your coders review anything uncertain.

    Works on
    Encounter notes from your EHR
    Suggests
    CPT and ICD-10 codes with supporting text
    Control
    Your coders approve before anything is posted
  3. VanaaPulseBilling team operations

    Allocates daily work across a billing team, tracks production against targets, and runs a structured QA review.

    Covers
    Work allocation, production, QA, targets
    QA
    Error categories, rebuttals, accuracy per coder
    For
    Coders, QA reviewers and supervisors
  4. AnalyzerBilling analytics

    Turns a client's claims data into denial, aging and payer reports that billing leads check every week.

    Reports
    Denial rate, A/R aging, payer trends
    Data
    Your own claims data
    For
    Billing leads and practice owners
VanaaCredCredentialing and enrollment

Tracks applications and enrollments, runs primary source checks, and estimates time to approval.

VanaaCred / Providers / 1042

Provider 1042 · Psychiatry

NPI ••••••4821 · Group 3
PayerStageSubmittedPredicted
Payer ASubmittedSep 1828–41 d
Payer BApprovedAug 02—
Payer CFollow-upSep 0322–37 d
Payer DIn processSep 2530–49 d
Activity last 7 days
Follow-up call logged with Payer COct 13
License renewal document uploadedOct 11
Application submitted to Payer AOct 08
Primary source checks live
DEAVerified
SAMNo exclusions
OIGNo exclusions
ClearinghouseConfirmed
State boardChecking
Payer A · time to approval estimate
028–41 days90

Range narrows as stages complete. Updated Oct 13.

Coding AgentAI-assisted medical coding

Suggests codes with supporting text. Anything uncertain goes to a coder.

Coding Agent / Queue / E-2291

Encounter E-2291 · Office visit

Queue 48Needs review 6Ready 42
E-2291ReviewOffice visit · est.
E-2288ReadyOffice visit · new
E-2285ReadyTelehealth
E-2279Low conf.Procedure
E-2274ReadyFollow-up
Clinical note from EHR

Established patient seen for follow-up of type 2 diabetes without complications. A1c reviewed with patient; metformin dose adjusted and diet plan discussed. Blood pressure stable on current regimen. Moderate complexity medical decision making, 32 minutes total. Return in three months.

Suggested codes 3
99214Office visit, est., moderate.93
"Moderate complexity medical decision making"
E11.9Type 2 diabetes, no compl..91
"type 2 diabetes without complications"
Z79.84Long-term oral hypoglycemics.78
"metformin dose adjusted"
Accept 2Send 1 to coder
VanaaPulseBilling team operations

Allocation, production tracking and QA for billing teams.

VanaaPulse / Floor today

Floor today

Updated 2 min ago
Claims allocated1,28412 coders
Completed64%on pace
In QA375 rebuttals
QA accuracy97.8%target 98%
CoderSpecialtyProgressDoneErrors
AK Coder AE&M82/1001
RS Coder BRadiology67/1000
PM Coder CSurgery41/1003
NJ Coder DBehavioral74/1001
TV Coder EAnesthesia58/1002
QA errors this week
Modifier14
Dx order9
Units6
POS3
Last bulk upload 09:12
Rows received2,140
Duplicates removed37
Failed validation12
Allocated2,091
AnalyzerBilling analytics

Denial, aging and payer reports from claims data.

Analyzer / Denials

Denials · last 12 weeks

All payersSpecialtyExport CSV
Denial rate8.4%−1.2 pts
Denied amount$412K+$18K
A/R over 90 days14%−3 pts
First-pass clean91%+2 pts
Denial rate by payer %
151050
Payer APayer BPayer C
Top denial reasons share
Auth31%
Eligibility24%
Coding18%
Duplicate12%
A/R aging $K
0–3031–6061–9090+ 612381244229
Now taking pilot clients

AI Receptionist for your front desk.

Answers patient calls, books appointments and passes anything unusual to your staff.

  • Bookings and changesNew appointments, reschedules and cancellations.
  • Common questionsHours, locations, insurance accepted, visit prep.
  • Your rulesSlots, providers and when to transfer a call are set by you.
Join the pilot →
AI Receptionist / Preview

Incoming call

2:18
PatientHi, I'd like to book a first visit with Dr. Patel.
ReceptionistI can help with that. Thursday at 10:00 AM or Friday at 2:30 PM?
PatientThursday works.
ReceptionistYou're booked for Thursday at 10:00 AM. I'll text you a confirmation.
After the call
InsuranceChecked
AppointmentThu 10:00 AM
Text confirmationSent

Preview · sample data

From first call to production.

The same four stages for every build, whatever the industry.

Week 1

Scope

  • Workflow mapping with your team
  • Data and system audit
  • Edge cases and exceptions
  • Written scope and milestones
Prototype in 2–3 weeks

Build

  • Working prototype to review
  • Connections to your current systems
  • Testing with your own data
  • Feedback from your team
After your sign-off

Launch

  • Data migration
  • User access and roles
  • Team training
  • Go-live support
Ongoing

Run

  • Hosting and maintenance
  • Support and fixes
  • New features on request
  • Usage reporting

Building it with us or in-house.

What changes when a specialist team builds and runs the software for you.

With SansaaHiring an in-house teamOff-the-shelf software
Time to a working prototype2–3 weeksMonths of hiring before work startsFast to start, slow to adapt
Fit to your workflowBuilt around itBuilt around itYour team adapts to the product
Knowledge of your fieldDeep in healthcare; mapped during scoping for other industriesHas to be hired or learnedGeneric
AI featuresIncluded and maintainedNeeds specialist hiresLimited to what the vendor ships
Hosting and maintenanceHandled by usYour responsibilityHandled by the vendor
Code ownershipHybrid, agreed per projectYoursVendor's

Built for sensitive data.

Patient records, financial data or anything else you can't afford to expose. It's protected at every step, and you stay in control of who sees it.

HIPAACompliant
SOC 2 Type IISecure
EncryptedIn transit, at rest
  • Your data stays separateEach client's data and users are kept apart from every other client.
  • Access you controlYou decide who on your team can see and change what.
  • A record of every changeReviews, edits and approvals are logged with the user and time.
  • Hosted and managed by usUpdates, monitoring and backups are handled for you.
  • EncryptionData is encrypted in transit and at rest.

Questions

Do you only build for healthcare?

No. Healthcare is where we've built the most, but we build for any team with high-volume, rules-heavy work. Tell us what you need and we'll tell you whether we're a good fit.

Can you work with our existing systems?

Yes. We connect to the systems your team already uses, so nobody has to re-enter data.

Who hosts the software?

We do. Your software is hosted and managed by us, including updates, monitoring, backups and support.

Who makes the final decision?

Your team does. Anything the software is unsure about goes to a person, and nothing is submitted without approval.

Is the AI Receptionist available now?

We're taking a small number of pilot clients. Each pilot is set up with your schedule, providers and transfer rules, and any call it can't handle goes to your staff with a summary of what the caller needed.

How long does a build take?

You get a working prototype within 2–3 weeks. The time to full launch depends on integrations and data, and the scope and milestones are agreed in writing before the build starts.

Tell us what you need built.

Share a little about your team and workflow, and we'll get back to you to set up a call.

Or email hello@sansaa.ai

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